Executive boardroom with dark walnut table and brass fittings

    Compliance

    The quiet architecture of trust

    Sanctions screening, KYC/KYB, anti-bribery, ABAC and the operational controls that keep every cargo defensible.

    Due diligence
    Risk-based
    Sanctions lists
    UN · OFAC · EU · HMT
    Ethical trade
    Zero tolerance
    Record retention
    ≥ 5 years

    ISO certified management systems

    ISO 9001, 14001 and 45001 credentials now available.

    Quality, environmental, and occupational health-and-safety management systems independently certified by QA Certification, with certificate links and visible credential marks for counterparty review.

    ISO 9001:2015 QA Certification certificate preview
    QA Certification
    ISO 9001:2015

    Quality Management

    Certified quality-management controls supporting consistent sourcing, trading, supply and distribution activities.

    Certificate no. 14144233

    ISO 14001:2015 QA Certification certificate preview
    QA Certification
    ISO 14001:2015

    Environmental Management

    Certified environmental-management controls supporting responsible operations and continual improvement.

    Certificate no. 14144234

    ISO 45001:2018 QA Certification certificate preview
    QA Certification
    ISO 45001:2018

    Occupational Health & Safety

    Certified occupational health-and-safety controls supporting risk reduction and safer working practices.

    Certificate no. 14144232

    Initial issue: 8 September 2026. Certification cycle: 8 September 2026–8 September 2029, subject to scheduled surveillance audits. Certification applies only to the three management systems identified above.

    Verification & evidence

    Every claim on this site traces back to a document.

    Banks and counterparties check what they are shown. Below is the current register of verifiable artefacts — each linked to its source document or public page.

    Certified management systems

    ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 certificates issued by QA Certification (certificate nos. 14144233, 14144234, 14144232), cycle 8 September 2026 – 8 September 2029.

    View certificates

    Registered vendor & buyer standing

    Registrations with Basrah Gas Company, Bangladesh Petroleum Corporation, Petrobangla, Sui Southern Gas Company and PT Pupuk Indonesia (Persero), plus a supply support letter from Jordan Phosphate Mines Company — each shown with its source document where one exists.

    Open the register

    Corporate documents

    Capability statement, corporate profile, compliance statement, trade procedure guide and supplier onboarding package — available for download and for counterparty diligence on request.

    Downloads
    On requestAuditor engagements, legal counsel, bank references, memberships and press coverage are added here only once they exist and can be evidenced. Until then they are deliberately not published. To request any of the above directly, write to compliance@mena-united.com.

    KYC/AML due diligence

    A four-stage framework for verifying every counterparty.

    Our KYC/AML process is applied before onboarding, refreshed periodically, and re-triggered by material events such as ownership changes, sanctions list updates or adverse media.

    Identification

    Identity, ownership and control.

    We verify legal existence, beneficial ownership, directors and authorised signatories before any commercial relationship begins. Corporate extracts, constitutional documents and shareholder registers are checked against independent registries.

    • Certificate of incorporation and constitutional documents
    • Beneficial ownership to 25% (or lower where required)
    • Director and authorised-signatory verification
    • Power of attorney and signatory mandates
    Screening

    Sanctions, PEP and adverse media.

    Every counterparty and beneficial owner is screened against UN, OFAC, EU, HMT and UAE sanctions lists. Politically exposed persons and adverse media are reviewed before onboarding and on a continuous basis.

    • Real-time screening against major sanctions lists
    • PEP classification and enhanced due diligence
    • Adverse-media review in English and local languages
    • Re-screening triggered by list updates
    Assessment

    Risk rating and source-of-wealth.

    A risk rating is assigned based on jurisdiction, ownership structure, business activity and transaction profile. We document the source of funds, commercial rationale and expected trade flow.

    • Jurisdiction and sector risk scoring
    • Source-of-funds and wealth declaration
    • Commercial rationale and intended trade flow
    • Periodic refresh and event-driven re-review
    Monitoring

    Ongoing monitoring and record-keeping.

    Due diligence is not a one-time event. Transactions, watchlist changes and counterparty news are monitored continuously, with records retained for at least five years per UAE AML requirements.

    • Continuous transaction and watchlist monitoring
    • Event-driven re-screening on ownership changes
    • Annual policy review and staff training
    • ≥ 5-year record retention per UAE requirements

    Sanctions screening

    Screening before, during and after every transaction.

    Sanctions compliance is embedded into the trade lifecycle — from the first counterparty check through voyage monitoring and payment settlement.

    Pre-trade

    Counterparty and vessel screening.

    Before any quote or indication, we screen the counterparty, beneficial owners, vessels, ports and banks against UN, OFAC, EU, HMT and UAE sanctions lists. Matches are escalated and resolved before proceeding.

    • Counterparty and UBO screening
    • Vessel and port-of-call checks
    • Bank and correspondent-route validation
    • Dual-use and export-control review
    High-risk

    Jurisdiction and activity escalation.

    Transactions involving high-risk jurisdictions, state-owned entities, complex ownership structures or sensitive goods are escalated to the Compliance Officer for enhanced due diligence and documented approval.

    • High-risk jurisdiction escalation matrix
    • State-owned entity and SOE sub-entity checks
    • Complex ownership and trust-structure review
    • Documented compliance sign-off
    Post-trade

    Continuous monitoring and audits.

    Sanctions screening continues through the life of a transaction. Voyage routes, discharge ports and payment corridors are monitored for changes, and exceptions are logged for compliance review.

    • Voyage and discharge-port monitoring
    • Payment-route and correspondent-bank checks
    • Exception logging and compliance review
    • Audit trail for regulators and banks

    Policies & Controls

    Ten policies, one accountable compliance function.

    Each policy below is approved by senior management, cascaded through mandatory training, and reviewed at least annually.

    AML

    Anti-Money Laundering (AML).

    MENA United applies a risk-based AML programme covering counterparty screening, source-of-funds review, transaction monitoring and record-keeping. The programme is aligned to FATF recommendations and UAE Federal Decree-Law No. (20) of 2018 on AML/CFT.

    • Risk-based customer due diligence (CDD & EDD)
    • Source-of-funds and source-of-wealth review
    • Ongoing transaction monitoring and record-keeping
    KYC

    Know-Your-Customer & Know-Your-Business.

    Every counterparty is onboarded through a documented KYC / KYB workflow — corporate identity, beneficial ownership, licences, financial standing and trading references are collected and refreshed on a periodic and event-driven basis.

    • UBO identification to 25% threshold (or lower where applicable)
    • Corporate, licensing and financial documentation review
    • Periodic refresh + event-driven re-review
    Sanctions

    Sanctions & export controls.

    Counterparties, vessels, banks and cargo routes are screened against UN, OFAC, EU, HMT and UAE sanctions lists at onboarding and continuously thereafter. High-risk jurisdictions and dual-use goods are escalated for compliance approval.

    • UN · OFAC · EU · HMT · UAE list screening
    • Continuous screening of counterparties, vessels and banks
    • Dual-use / export-control review before shipment
    Anti-corruption

    Anti-corruption policy.

    The company operates a zero-tolerance stance on corruption in line with the UK Bribery Act 2010, the US FCPA and UAE Federal Decree-Law No. (31) of 2021. Facilitation payments, kickbacks and undisclosed commissions are prohibited.

    • UK Bribery Act · US FCPA · UAE Penal Code aligned
    • No facilitation payments or undisclosed commissions
    • Gifts, hospitality and donations logged and reviewed
    Anti-bribery

    Anti-bribery controls & third-party diligence.

    Agents, brokers and intermediaries are onboarded through enhanced due diligence, with written anti-bribery representations in every contract and periodic re-certification. Payments to third-party jurisdictions require documented commercial rationale.

    • Enhanced due diligence on agents and intermediaries
    • Contractual anti-bribery representations & audit rights
    • Third-country payment review and approval
    Modern Slavery

    Modern Slavery & human rights.

    MENA United does not tolerate forced labour, child labour or human trafficking in its operations or supply chain. Suppliers are expected to uphold the ILO core conventions and the UN Guiding Principles on Business and Human Rights.

    • ILO core conventions & UN Guiding Principles referenced
    • Supplier attestations on labour practices
    • Escalation channel for suspected violations
    ESG

    Environmental, Social & Governance.

    Environmental, social and governance commitments cover emissions transparency on cargo movements, responsible sourcing, board-level oversight, and continuous improvement in line with recognised reporting frameworks.

    • Emissions reporting on chartered voyages where available
    • Responsible sourcing and counterparty ESG review
    • See the dedicated ESG page for the full policy set
    Whistleblower

    Whistleblower policy.

    Employees, counterparties and third parties can report suspected breaches of law, sanctions, bribery, fraud or ethics concerns confidentially. Reports are handled by a designated compliance owner, without retaliation.

    • Confidential reporting to compliance@mena-united.com
    • Anonymous submissions accepted
    • No retaliation against good-faith reporters
    Supplier Code

    Supplier Code of Conduct.

    Suppliers, agents and service providers are expected to comply with the same AML, sanctions, anti-bribery, labour and HSE standards MENA United applies to itself. Non-compliance is grounds for contract termination.

    • AML · sanctions · anti-bribery flow-down
    • Labour, HSE and environmental expectations
    • Right to audit and terminate for non-compliance
    Governance

    Governance & training.

    Policies are approved by senior management, reviewed annually and cascaded through mandatory training. Records of screening, approvals, training and incidents are retained in line with UAE record-keeping requirements (minimum five years).

    • Annual policy review by senior management
    • Mandatory staff training on AML, sanctions and anti-bribery
    • ≥ 5-year record retention per UAE requirements

    Ethical trade practices

    Zero tolerance for corruption, coercion and human-rights abuse.

    Our ethical-trade standards apply to employees, agents, suppliers and every counterparty in the value chain. Breaches are grounds for termination and reporting to authorities where required.

    Anti-corruption

    We prohibit bribery, facilitation payments, kickbacks and undisclosed commissions. All gifts, hospitality and donations are logged and reviewed against our policy thresholds.

    Human rights & labour

    Forced labour, child labour and human trafficking are not tolerated. Suppliers attest to ILO-aligned labour practices and the UN Guiding Principles on Business and Human Rights.

    Responsible sourcing

    We assess environmental and social risk in supply chains, prefer counterparties with transparent ESG practices, and support the energy transition through cleaner-fuel flows. See the ESG and Sustainability pages for full detail.

    Frameworks & References

    The rulesets our policies map to.

    Policies are drafted against internationally recognised frameworks and applicable law. Certification applies only to the three management systems identified above.

    AML / CFTFATF · UAE Federal Decree-Law No. (20) of 2018
    SanctionsUN · OFAC · EU · HMT · UAE Executive Office
    Anti-briberyUK Bribery Act · US FCPA · UAE Decree-Law (31) 2021
    Human rightsILO core conventions · UN Guiding Principles
    ESG reportingRecognised frameworks (referenced on the ESG page)
    Reporting channelcompliance@mena-united.com — confidential

    Compliance function

    One reporting channel for concerns, requests and diligence.

    Counterparty diligence packs, sanctions clarifications, ESG questionnaires and whistleblower reports are all handled by the compliance function. Good-faith reports are treated confidentially and without retaliation.