Legal
Privacy Policy
Last updated · 3 May 2026
1. Controller
MENA United Trading F.Z.C ("MENA United", "we", "us") is the data controller for personal information processed through this website.
Contact: trade@mena-united.com
2. Information we collect
Information you submit through enquiry, RFQ or newsletter forms (name, company, email, country, message).
Technical data automatically collected when you visit (IP address, browser, language, pages viewed) for security, fraud prevention and analytics.
Cookies and similar technologies — see our Cookie Notice below.
3. Lawful basis (UAE PDPL & GDPR)
Performance of a contract or steps to enter a contract (Article 5(2) PDPL; Article 6(1)(b) GDPR) — to respond to your enquiries.
Legitimate interests — to operate, secure and improve the website and to perform KYC and sanctions screening on counterparties.
Consent — for non-essential cookies and marketing communications, which you can withdraw at any time.
4. Recipients
Personal data is accessed only by authorised MENA United personnel and by our trade-finance, banking, logistics, KYC and IT service providers under written confidentiality and data-protection terms.
We do not sell personal data.
5. International transfers
As an international trading house we may transfer personal data outside the UAE. Such transfers are made under appropriate safeguards (Standard Contractual Clauses or equivalent) as required by UAE PDPL and GDPR.
6. Retention
Enquiry data: 24 months from last contact, then deleted unless retained for an executed transaction.
Counterparty/KYC data: as required by AML, sanctions, accounting and tax law (typically 7 years).
Newsletter: until you unsubscribe.
7. Your rights
You have the right to access, rectify, erase, restrict or object to processing, and to data portability, subject to UAE PDPL and applicable law. To exercise any right, email trade@mena-united.com. You may also lodge a complaint with the UAE Data Office or your local supervisory authority.
8. Security
We apply appropriate technical and organisational measures including TLS in transit, encryption at rest, role-based access, audit logging and regular review.
9. Cookie notice
Strictly necessary cookies are used to operate the site and remember your language preference (mu_lang).
Analytics cookies are loaded only after you accept them via the consent banner.
You can change your choice at any time using the "Cookie preferences" link in the footer.
10. Updates
We may update this Policy. The effective date above reflects the latest revision.